Sales / Service Writer

Our sales and service writers must thrive in a dynamic, fast-paced environment, display exceptional troubleshooting skills, and have excellent customer service and communication skills.  Candidates will also demonstrate a thorough understanding of aftermarket, high performance automotive systems and how to apply them to our clients’ projects.  A friendly and team-minded attitude is a must.

Responsibilities include, but are not limited to:
• Greet customers in a prompt and courteous manner
• Schedule appointments and maintain a balanced work schedule for technicians
• Accept and document customer payments and other financial transactions
• Provide accurate estimates of cost and time for work requested
• Build accurate, thorough work orders for large customer projects
• Handle customer concerns professionally and maintain high customer satisfaction
• Monitor progress of projects and maintain communication with customer regarding changes to estimate or time frame

Preferred qualifications:
• 1 to 2 years automotive service writer experience
• 1 year customer service related work experience
• Personal interest in motorsports
• Automotive racing experience

Compensation:
• Compensation depends on applicable experience

To Apply:
Please complete our 2-step application process, as follows: